ABOUT US:
Certified Claims Services, Inc
offers
clients a world of opportunity in claims and risk management
services. We specialize in independent policy administration,
insurance claims adjusting, appraisal and loss management
services throughout four (4) locations strategically positioned
throughout the
United
States
and Canada.
Our 800 professionals offer multi-line
and specialized adjusting and are committed to delivering a
consistent quality product throughout the five operating
divisions:
We offer these categories of adjusting services to the insurance
community. For additional details,
click here.
Property Loss Division
Temporary Staffing
Casualty/Physical Damage Division
Catastrophe Services
Third Party Administrators
Call Central
Communication
-
Live Support
8:30 am - 5:00 p.m.
-
Catastrophe Storm hours:
7:00am – 7:00pm
-
After hour emergency service for immediate contact.
-
24-Hour Toll free numbers available for both phone and fax to
reduce your costs and encourage response from insureds,
claimants and witnesses.
Central
Loss Reporting
One call, fax, email or electronic transfer to our claims
central and the assignment process is complete! Within
20 minutes your claim is downloaded into the assigned adjusters
laptop through the Insurance Transaction Management System (ITMS).
Immediately in writing, email or through ITMS you receive
acknowledgment of assignment, our file number and assigned
adjuster.
24 Hour Contact
72 Hour Activity
10 Day Reporting
Fax or e-mail completed property damage appraisals (Photo and
original estimate to follow via mail).
Legal
Structure
Certified
Claims Services is incorporated in the following states:
| Delaware |
California |
Florida |
Nevada |
| Puerto
Rico |
U.S.
Virgin Islands |
|
US
Federal
ID #: 62-1689629
Insurance
| Errors
& Omissions |
|
| Business
Liability |
|
| Bond |
|
| Workers
Compensation |
|
Certificates
of Insurance will be furnished upon request.
Management
At present, William Bordeaux, is President of Certified Claims
Services Incorporated. Bill has twenty two prior years in the
insurance business working for and serving as president for
adjusting and consulting firms.
Under Mr. Bordeaux’s management, a strong team of very dedicated
people who take pride in the insurance industry has been formed.
As President, his role is to identify new business, develop and
implement customer service policies, and to negotiate and close
new contracts.
Personnel
| Bill
Bordeaux |
President/CEO |
| Manages
and directs company operations. Responsible for
information, insight and the right decision. |
| |
| Laura
Bordeaux |
Vice
President/CFO |
| Administrative
support for communication, payroll service, clerical
staff, accounts payable, receivables, day-to-day
operations, distribution of claims, customer service. |
| |
| Greg
Force |
General
Manager – VP of Claims |
| Overall
responsibility of claims operations. Greg has 26 years
claims management experience with Farmers Insurance and
independent claims. His expertise is resolving claims
problems. |
| |
| Ron
Cleaver |
General
Adjuster |
| Manages
the large property loss division. Ron has been adjusting
and managing personal/commercial line claims for the past
30 years with Allstate, Prudential and as an independent
adjuster. Ron gained his management and organizational
skills early in the US Marines and while serving in
Vietnam. |
Catastrophe
Division
Our
catastrophe adjuster database has over 850 qualified adjusters
with background checks completed by US DataLink. Our catastrophe
team has been certified by various insurance identities such as
N.F.I.P., FWUA, Texas Windstorm, State Farm Insurance Co.,
Farmers Insurance Group, USAA, and Tower Hill Insurance Group.
Our
staff can handle any size loss at any location throughout the
United States, Puerto Rico and throughout the entire Caribbean.
Our
Catastrophe management teams assemble all necessary data and
individual company requirements in order to prepare our team of
adjusters before going into the field.
We
encourage our clients to invite CCS to preparatory sessions on storm management.
From
hurricanes to earthquakes, from civil commotion to product
recall an Emergency Response Team is ready.
Billing
Structure
We
have three (3) separate pricing structures depending on the type
of service that you request.
| 1.
A component based fee. |
| 2.
An hourly rate for single large losses or appraisal work. |
| 3.
A daily rate for staff assist. |
Our
fees are designed to compensate for a quality product. Our fees
are also
extremely competitive when compared to other
international adjusting companies!
We
want your business and we prove it!
References
A
complete list of clientele and references will be provided upon
request.
Closing
Today
as we expand our role to meet the changing needs of our clients,
we continue that
commitment
to excellence. Quality is a corporate commitment. It is the
individual and joint responsibility of our team.
We
hope you find the information helpful and extend an offer to
assist you in your claims processing goals. If there are any
questions or if we can offer any additional information to
yourself or your organization, please feel free to call our
office toll-free at 800-428-7920,
or e-mail us at info@certifiedclaims.com!
|
